399betvip believes your personal information belongs to you. This page explains what data is collected, why it's collected, and how it's kept secure — no complicated language, just straightforward answers.
Five principles 399betvip follows to protect your information
Your name, phone number, NID, and payment details are stored encrypted on our servers. The data cannot be read directly from the database — without the decryption key, all information is meaningless.
399betvip never sells, rents, or shares your personal information with unauthorized third parties. This is a non-negotiable, standing policy.
Only the information genuinely needed to provide our services is collected. Gathering data beyond that goes against our policy.
Every data transfer from your browser to 399betvip servers is encrypted using the TLS 1.3 protocol. No one can intercept it in transit.
This page clearly explains how your information is used. 399betvip does not use your data for any hidden purpose.
You may request deletion of your personal data at any time. Unless a legal obligation applies, your data will be deleted within 30 days.
This Privacy Policy applies to all services on the 399betvip platform — including the website, mobile app, and any connected services. By using the platform, you are considered to have accepted this policy.
399betvip only collects information that is strictly necessary to provide its services. Data is collected in two main ways — what you provide directly and what is gathered automatically through your use of the platform.
NID and selfie photo for KYC verification — this is part of international financial compliance requirements. bKash number for withdrawals. IP address for security monitoring — to detect unusual login activity.
399betvip uses your data for specific, legitimate purposes only. Each purpose is clearly outlined below. Your data is never used beyond what is stated here.
To prevent access by minors and to verify account ownership.
Payment details are required to process deposits and withdrawals securely.
To detect suspicious activity and protect your account and funds.
To ensure bonuses and offers reach the right members and to prevent misuse.
To analyze usage patterns and improve the platform.
To verify account details and review history when resolving issues.
399betvip has implemented multiple layers of technical safeguards to protect your data. This is not just a formality — every measure is actively in place and regularly tested.
AES-256 encryption is used to protect data stored on our servers. During transmission, TLS 1.3 ensures that every piece of data traveling from your browser to our servers is encrypted. Passwords are never stored in plain text — only a salted hash is kept, meaning even our staff cannot access your password.
Data is encrypted
Secure transmission
AES-256 storage
Authorized only
Information for active accounts is retained for as long as the account remains open. After an account is closed, certain data may be kept for up to 3 years as required by legal obligations, after which it is permanently deleted.
399betvip never sells your information. However, in certain situations, specific data may be shared with select parties to deliver our services. Each of those situations is clearly outlined below.
Cookies are used on the 399betvip website and app. These are small text files stored on your device that help improve your browsing experience. You can disable cookies, though some features may not function properly if you do.
| Cookie type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Essential cookies | Maintaining login sessions, security tokens | Cleared at the end of each session | No — Essential |
| Functional cookies | Remembering language preferences and theme settings | 1 year | Yes |
| Analytics cookies | Viewing which sections of the site are used most | 6 months | Yes |
| Security cookies | Fraud detection and session protection | Deleted at end of session | No — Essential |
You can delete existing cookies or block new ones at any time through your browser settings. In Chrome: Settings > Privacy & Security > Cookies. In Firefox: Preferences > Privacy & Security.
399betvip believes you should have full control over your own data. That is why we provide you with the rights listed below. To exercise any of these rights, please contact our support team.
The right to know what information we hold about you
Right to request correction of inaccurate or outdated information
Data will be deleted within 30 days unless a legal obligation requires otherwise
The right to request that your data no longer be used for specific purposes
Your right to receive your data in a machine-readable format
The right to file a complaint in the event of a privacy breach
Email us at support@399betvip.best or reach out via live chat. Please include the type of request and your account details. You can generally expect a response within 7–14 business days.
399betvip may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of the page will be revised, and members will be notified by SMS or email for any significant changes. We recommend checking this page periodically.
Contact us for any privacy-related questions, concerns, or requests. We're always ready to help.
Whenever you use an online service, a natural question comes to mind — "What are they doing with my information?" 399betvip— answering that question is something we consider part of our responsibility.
Many users have concerns about the information provided during registration — particularly submitting their NID number and photo. In reality, this is part of international financial regulations. Any legitimate financial service provider is required to complete a KYC (Know Your Customer) process, designed to prevent money laundering and fraud. At 399betvip, this information is used solely for identity verification and is stored in encrypted form.
Many users wonder whether their payment details — bKash or Nagad numbers — could ever be leaked. On 399betvip's servers, payment numbers are stored in tokenized form — meaning the actual number is never stored directly, only an encrypted token. So even in the event of unauthorized server access, your bKash number cannot be retrieved. During transactions, only the necessary information is transmitted from 399betvip to the payment provider through a TLS-encrypted channel.
399betvip takes a smart approach to login security — if someone attempts to log in from an unrecognized device or a new IP address, the system detects this and may request additional verification. This is done to protect your account. Enabling Two-Factor Authentication adds another layer of security on top of this.
Why do we keep betting history and transaction records? It comes down to two reasons — legal obligations and dispute resolution. If a question arises about how a bet was settled, or an appeal is made regarding a transaction, these records allow us to make the right call. Ultimately, they exist to protect your interests.
399betvip keeps its marketing communications policy simple — promotional messages are only sent if you opt in to SMS or email notifications at the time of registration. You can withdraw this permission at any time from your account settings. Marketing messages are never sent without your consent.
Protecting the data of minors is a matter of special importance to 399betvip. Users under 18 are not permitted to open an account, and the KYC process enforces this. No personal data from minors is knowingly collected.
What does 399betvip do in the event of a data breach or security incident? First, our security monitoring system runs 24/7. If an issue is detected, immediate action is taken. Affected members are notified right away by SMS and email with guidance on the steps they should take. This transparency is part of 399betvip's commitment to its users.
On the matter of your right to have your data deleted — closing your account does not mean all data is erased immediately. For legal reasons (AML regulations), certain transaction records must be retained for up to 3 years. After that period, all data is permanently deleted. If you'd like your data removed now and there are no legal barriers, simply contact our support team — we'll take action as quickly as possible.
At 399betvip, you are in full control of your data. You can do any of the following at any time:
What you need to know about promotions and Live Casino
The best place to view all active promotions is 399betvip's Latest promotions page. This page is updated regularly and lists all active offers.
Update frequency varies by offer type:
Daily: Flash offers and daily odds boosts — new every day, usually in the evening. These are only available for 2–4 hours, so there is a good chance you will miss them if app notifications are turned off.
Weekly: Cricket Reload Bonus (every Friday & Saturday) and Weekly Cashback (every Monday) — available on a regular weekly basis.
Seasonal: Special offers are available during major events like IPL, BPL, or Eid — announcements are typically made 3–7 days in advance.
Keep app push notifications on so you never miss an offer — you can enable them from your profile > Settings on the platform.
Getting started with Live Casino is pretty straightforward for beginners. The idea is simple — you're playing at a real casino, just from home. A live dealer on screen deals cards or spins the wheel, and you place your bets by clicking buttons on your screen.
How to get started:
First, log in to 399betvip and go to the Live Casino section. You'll see a list of games — Baccarat, Roulette, Blackjack, and Andar Bahar. For beginners, Baccarat or Andar Bahar are great starting points since each only has two main options to choose from.
Click on any game table to open the live video feed. Below the table, you'll see betting chips — ৳10, ৳50, ৳100, ৳500, and so on. Select your preferred chip and place it in the betting area. Make sure to place your bet before the timer runs out — you typically have 15–30 seconds.
Once a game ends, wins and losses are calculated automatically and your balance is updated. If you're new, start with smaller bets to get a feel for how things work — then gradually increase from there.